One Pass Benefits

Grouper FAQS

This document is for internal use by One Pass only.

The language information below is for internal use only to enable brokers, associates, and other team members to discuss the Element3 Health offering. Please end all calls with interested members with a cold transfer to the following number: 844-974-0494.

What Is Element 3 Health?

One Pass has partnered with Element3 Health to offer their robust catalog of in-person and virtual clubs to their members.

Does it cost money?

The use of Element3 Health Virtual Clubs is free. The matching service for In Person clubs is free. Some In Person clubs have membership fees and/or associated costs. The Element3 Health team will work to find an In Person club that meets your needs and budget. For those In Person clubs that do have membership dues, typical fees range from $15 to $60 per year.

How does the matching service work?

On the Element3 Health landing page, you can enter your interests, as well as a few other questions. Element3 Health will then use that information to search their network of virtual clubs. They will email you information about the club that best meets your criteria and if you’re interested, they will make an introduction to the group leader.

How do I know if the clubs are any good?

Element3 Health subjects all club leaders to an extensive vetting and training process.

Are these clubs age-appropriate?

All of clubs in the Element3 Health Network are either open to all ages or are specifically oriented towards a 50+ demographic. They will work with you to find a group that you are comfortable with.

What technology do I need to have to access virtual clubs?

Element3 Health’s virtual clubs require internet access and a device such as a smartphone, laptop, tablet or computer.

I am not finding a group that meets my interest, what do I do?

On the landing page at the bottom of the list of interest types, there is a field labeled “Other.” This is where you can enter the type of club you are looking for, and Element3 Health will search for options that fit your interests.

Where do the clubs meet?

Element3 Health will find a club that matches your interests and meets either virtually, or at a location convenient to you, based on the parameters you give them. As a general rule, for in-person clubs, they strive to place members in clubs that are within a 5-mile radius of the member’s home.

Can I invite friends to join the club too?

You are welcome to bring your friends. Element3 Health will advise on best practices.

I have more questions. How should I reach out?

Element3 Health is available to answer additional questions that you or one of your members might have. Email us: Give us a call at (833) 906-1700.